Instant Answers. Expert Guidance. 24/7 Imaging Support.
Keeping up with dozens of imaging manufacturers, equipment variations, and service manuals is overwhelming. Third-party companies are often left without immediate, expert support — until now.
The AI Imaging Support Assistant bridges the gap, providing field engineers and service managers with real-time access to critical technical knowledge and troubleshooting expertise — at the moment they need it most.
Access error code explanations, service modes, troubleshooting workflows, and tech bulletins instantly — from your phone, tablet, or laptop.
Phase 1 covers Carestream Health systems — expanding rapidly to include GE, Hologic, Quantum, and other major manufacturers.
Designed by field service experts with deep diagnostic imaging experience — no fluff, just real-world solutions.
Priced for independent and small-to-medium service companies — providing an alternative to expensive OEM service plans.
Field technician faces an error code or equipment problem on-site.
Submit query via mobile app or web interface with equipment details.
Receive step-by-step troubleshooting, parts info, and service procedures.
Early subscribers will receive exclusive launch updates, free trial access, and priority onboarding discounts.
